Our Testimonials

What our clients are saying about CHARLESGATE Property Management Services

I worked with Alexandra (Ally) Marcello to secure a rental unit and had such a positive experience. Throughout the entire process, she was responsive, kind, and very professional. She was quick to respond to questions and overall, the process went very smoothly.
Etenish Abebe

It was an absolute pleasure working with Ally Marcello to secure a rental in Watertown. She made the entire process a breeze, answering every question promptly and addressing any concerns, no matter the hour. Looking forward to working with her again.

I worked with Alexandra "Ally" Marcello to secure a rental property in Quincy, MA. Hands down, this was the most seamless rental experience I've gone through. Ally was incredibly responsive, transparent, professional, kind, and informative. I felt supported the entire time and she was an absolute pleasure to work with. I would absolutely work with her again and would recommend her to a friend.
Lauren Humphreys

I had a great experience working with Shauna at Charlesgate. My roommates and I were looking for a 3 bedroom in the Cambridge area and Shauna was able to help us find the unit that we needed (at a lower realtor cost for us!). She was responsive and helpful in showing us the apartment, filling out the applications, and getting us prepared for move in with the property management company. She even went out of her way to drive us back to our workplace after showing us the unit. Great experience and would recommend!
Leslie Hoye

After what felt like decades of trying to find a decent apartment in Boston, I was delighted to be contacted by Shauna Porter. Although the apartment I was originally interested in did not allow students, she was happy to go out of her way and find a building that worked for me. Most agents in Boston that I had previously contacted were not interested in working with me because I was moving from out of state, however for Shauna it was no problem. 10/10 would recommend if you’re looking to rent in Boston!
Isabella Bua

My roommates and I worked with Shauna throughout our entire apartment searching process. Shauna was extremely personable and helped us find an apartment in Cambridge that had everything we asked for. She followed up throughout the application process and everything was completed in 24 hours. Even after we found the apartment, she has continued to stay in touch and offers to help with any concerns. A great company to work with if you are looking to rent in the Boston area.
Tom Hanrahan

When we relocated to Boston from Colorado this past year, we were unable to see places in person and had to do everything remotely. Thankfully we found Shauna Porter at Charlesgate Realty who was a total lifesaver and fantastic advocate for us through the rental process. From the second we started communicating with her, she was dedicated to finding us a place; she was timely in her responses, hardworking, kind, and trustworthy. She made everything so easy for us and found us a great rental in Somerville that we love. We also referred a friend to her, and she gave a us a very nice referral check! We will be staying in touch and recommend Shauna to anyone looking to rent, buy, or sell in/around Boston.
Sloane O'Neill


Ready to Take the Next Step?

  • Help us get to know your needs as an investor.
  • Speak with an expert member of our team.
  • Select which property management services you need.
  • Let us handle every element of your rental property.

Get Started Now!